Laundry CRM is a comprehensive business management platform tailored for the laundry and dry cleaning industry. It combines powerful customer relationship management with operational tools to help laundry businesses digitize their workflows, improve customer service, and increase profitability.

Our solution addresses the unique challenges of laundry businesses including order tracking, pickup/delivery scheduling, payment processing, and customer communication. Whether you run a small laundromat or a large commercial laundry operation, Laundry CRM scales to meet your needs while remaining simple and intuitive to use.

Features:

• Customer Management - Maintain detailed customer profiles, preferences, and order history
• Order Tracking - Real-time tracking from pickup to delivery with barcode/QR code support
• Scheduling System - Automated pickup and delivery scheduling with route optimization
• POS Integration - Seamless point-of-sale system with multiple payment options
• SMS/Email Notifications - Automated customer updates for order status and promotions
• Inventory Management - Track supplies, detergents, and equipment maintenance
• Multi-location Support - Manage multiple stores from a single dashboard
• Reporting & Analytics - Detailed insights into sales, customer behavior, and operational metrics
• Mobile App - Driver app for pickups/deliveries and customer app for order placement
• Loyalty Program - Built-in rewards system to increase customer retention
• Staff Management - Employee scheduling, performance tracking, and role-based access
• Cloud-Based - Access your business data securely from anywhere