Introduction
This Cookie Policy explains how Ralfiz Technologies ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website or use our services. This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.
By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences through your browser settings or by using our cookie management tools.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a longer period or until you delete them).
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include:
- Authentication cookies: Remember your login status
- Security cookies: Prevent fraudulent activities
- Session cookies: Maintain your session state
- Load balancing cookies: Distribute traffic efficiently
Duration: Session or up to 1 year
Third Party: No
2. Analytics Cookies
These cookies help us understand how visitors interact with our website by providing information about:
- Number of visitors and page views
- How long visitors spend on our site
- Which pages are most popular
- Traffic sources and user behavior patterns
Purpose: Website analytics and improvements
Duration: Up to 2 years
Third Party: Yes (Google)
Opt-out: Google Analytics Opt-out
3. Performance Cookies
These cookies collect information about how you use our website to help us improve performance:
- Loading times and site performance
- Error tracking and debugging
- User experience optimization
- A/B testing for site improvements
Duration: Session to 1 year
Third Party: May include third-party services
4. Functional Cookies
These cookies enable enhanced functionality and personalization:
- Remember your preferences (language, region)
- Save your theme choice (light/dark mode)
- Remember form data to improve user experience
- Provide personalized content recommendations
Duration: Up to 1 year
Third Party: Mostly first-party
5. Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:
- Track conversion from marketing campaigns
- Measure advertising effectiveness
- Provide targeted advertising based on interests
- Prevent showing the same ad repeatedly
Purpose: Advertising and marketing
Duration: Up to 2 years
Third Party: Yes (Various advertising networks)
Third-Party Cookies
We may allow selected third parties to place cookies on our website to provide services such as analytics, advertising, and social media integration. These third parties have their own cookie policies:
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept all cookies for full functionality
- Customize your preferences by category
- Reject non-essential cookies
- Change your preferences at any time
Current Cookie Settings
You can modify your cookie preferences here:
Opt-Out Options
Analytics Opt-Out
To opt out of Google Analytics tracking:
- Install the Google Analytics Opt-out Browser Add-on
- Use our cookie settings to disable analytics cookies
- Enable "Do Not Track" in your browser settings
Advertising Opt-Out
To opt out of interest-based advertising:
- Digital Advertising Alliance Opt-Out
- Network Advertising Initiative Opt-Out
- European Interactive Digital Advertising Alliance (EU users)
- Platform-specific opt-outs: Google, Facebook, LinkedIn ad preferences
Mobile Device Settings
For mobile devices, you can limit ad tracking:
- iOS: Settings > Privacy & Security > Tracking > Allow Apps to Request to Track
- Android: Settings > Privacy > Ads > Opt out of Ads Personalization
Data Processing and Storage
Data Retention
We retain cookie data for different periods based on the type:
- Session cookies: Deleted when you close your browser
- Essential cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 2 years
Data Security
Cookie data is stored securely and is not linked to personally identifiable information unless explicitly provided by you. We implement appropriate security measures to protect cookie data from unauthorized access.
International Transfers
Some of our third-party service providers may process cookie data outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Legal Basis for Cookie Use
Our legal basis for using cookies depends on the type of cookie and the context in which we use them:
Essential Cookies
We use essential cookies based on our legitimate interest in providing you with a functional website and services.
Non-Essential Cookies
For non-essential cookies (analytics, marketing, functional), we rely on your consent, which you can withdraw at any time through your browser settings or our cookie management tools.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date
- Providing notice through our website or services
- Email notification for significant changes
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Your Rights
Depending on your location, you may have certain rights regarding cookies and the data they collect:
General Rights
- Right to refuse: You can refuse non-essential cookies
- Right to withdraw consent: You can change your cookie preferences at any time
- Right to information: You can request information about cookies we use
- Right to deletion: You can delete cookies from your browser
GDPR Rights (EU Users)
If you are in the European Union, you have additional rights under the GDPR:
- Right to access your data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to object to processing
CCPA Rights (California Users)
If you are a California resident, you have rights under the CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination